I am very satisfied with the service at Honest1. When I brought my car in for an oil change, there was an issue with the plug. We had been out of town for the previous oil change, and had it done at a quick oil change place. They tightened the plug too tight and stripped the threads. The people at Honest 1 gave me a quote for a new oil pan, and made it as low as they could. Before they changed it, they tried to get the plug out again. It took two people and they managed to get it out, and rethread it. They didn't have to make the extra effort, but they did. They won't try to sell you something you don't need. I highly recommend these people.