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Absolutely without question the most honest auto shop anywhere I've ever worked with. And fast. The technology for follow up is state of the art. I got a text shortly after the 21 point inspection complete with pictures listed everything that was good in green, then the things that needed attention followed by things deemed critical. Again pictures on all. I was able to quickly decide what to move forward with and what to wait on. Never pushed anything, just simply showed what was what and I gave the yes or no, job was done early. Anyways.... best possible place to take your car if you want peace of mind and honest repairs
I had a bad wheel that caused my lugnuts to come loose. Nearly lost my wheel out on the street. I asked if they could help me so I could make it 1 more block where my replacement wheel was. They dropped what they were doing to come out and help. Got me safe enough to get going again and didn't charge me. I will definitely be back for any future repairs. Thank you again!
Real quick diagnosis: exhaust manifold gasket blown on one side. Ok, no problem. Later was told that both sides were bad. Again, no prob...it's an old truck. Then was told that while removing the manifolds a bolt broke off and they would get it taken care by Monday. That theyd get the bolt drilled out and replaced. They took care of it and got the truck back on the road. So, overall I'm pleased with the end product. Aaron was straight forward and honest with me. I super appreciate it. .
I’ve been completely satisfied with the timely and professional service I have received on 2 different issues on 2 different vehicles. On one occasion I was several hours late for my appointment but Honest-1 allowed me to leave the vehicle so they could work it into their schedule and finished it up the very next day. I will continue to use Honest-1 Auto Care.
We have 3 vehicles and I will bring all to be serviced here. Aaron is very helpful and the service is always done in a timely manner.
This review would be a 1 star if not for the amazing service and resolution to a misunderstanding regarding the work requested. I have worked on vehicles all my life and have a hard time trusting shops, but we will definitely be using this shop again. Thank you for the resolution and amazing customer service!
Super job, ladies and gentlemen, thanks for your prompt and efficient service! We appreciate all that you do and that you do it so well. We'll be back for our next oil change, hope y'all stay safe and well!
What a great experience as a first time customer! I just wanted a simple oil change. They didn't try to pressure me into a dozen other services when I was specifically there for one simple thing and they took care of it quickly. I will use their services again for future repairs.
I've gone too Honest-1 a few times now for standard maintenance (oil changes, tire rotations) and for larger repairs. They've always been very communicative and explanatory in what work needs to be done and why. Would highly recommend.
Bice friendly services will definitely go back