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I have used Honest-1 for over five years and they have consistently given me excellent service. I can't say enough about their mechanics who not only repair what I came in for but also advise me on things that could go wrong in the future. This is not unusual for other service shops but it is presented in a professional manner while being shown what is happening to the car. Their prices are very fair and worth it. The environment is always spotless and inviting. Scheduling is superb and being notified when ready is very much appreciated. They also are able to drive me home if I have to leave the car to be worked on. Overall I rate these people the highest because I like their personnel, their work and they way they do business.
I was having a water loss problem and took my escort into H1 for a check up. It cost me $230.00 to find out it was a head gasket and I got a quote for the repair and it was quite lower than I expected. A head bolt broke on removal but they took extra time to ice and heat it to get it out and repair the head gasket it was more then quoted but hundreds under what other repair shops quoted. All in all super happy and Suzzie kept me updated the whole time!
Fantastic experience with Honest-1 Auto Care. I called Scotty when my transmission breathed it's last breath 2.5 hours into a 9 day road trip. Although Scotty was not allowed to do the repair due to warranty issues he was still kind enough to assure the security of our vehicle while we were awaiting the warranty service groups action. He kept the car at his location in Gresham for several days and acted as a liaison between several different parties while we were trying to coordinate the repair of our car. He steered us toward a great rental company who also took very good care of us. You just don't see this kind of neighborhood honesty and courtesy any longer. Scotty was great. I'd recommend Honest-1 Auto Care to all of my friends in the Portland area. Thanks so much.